Privacy Policy

Last update: 30/9/22

Our organization (referred to as "Us," "We," or "Our") is dedicated to protecting your personal information and ensuring your privacy.

This Privacy Statement was crafted to notify you of the methods we use to gather and maintain the data you submit via the Seren Elvox website (the "website").

These values will be upheld:

  • To openly disclose how your personal data is gathered and handled:

Our goal is for you to make informed decisions about how your personal data is utilized. That’s why we’ve developed our website. To achieve this, we apply various strategies and techniques to offer you pertinent details on personal data usage.

Should we discern that you need particular specifics, we will furnish the details at the suitable time and date.

We are pleased to address any inquiries you might have and will offer the necessary explanations regarding any legal restrictions that apply. You can contact us via email at the following address: info@ Seren Elvox .com.

  • Individual information will solely be utilized for the objectives outlined in the policy.

We may handle Personal Data for multiple reasons, including providing the website to you, linking you with external trading platforms (the 'Services'), improving the site, safeguarding our rights and interests, ensuring the upkeep and delivery of services, fulfilling any legal or regulatory duties, and carrying out administrative and business functions to support the services' utilization and availability.

We also handle your personal information to gain a clearer insight into your likes and requirements.

  • Utilize essential tools to safeguard your rights concerning personal information.

To facilitate your rights, we have ample resources. Feel free to reach out to us at any time to inquire about your Personal Data. We can update or erase it, halt its use for certain functions or entirely, and even send the data to you or a third party. We are equipped to handle your requests efficiently.

  • Protect your private information:

Although absolute security of your personal information cannot be assured, we are committed to utilizing an array of strategies and tactics to safeguard your personal data consistently.

Our confidentiality and protection guideline is finalized.

1. The Scope?

This document outlines the categories of personal information gathered from individuals and details its handling, dissemination to external parties, protection measures, and related procedures.

This Policy pertains to data linked to a specified or specifiable human being. An individual who is specifiable may be described as one who can be distinctly recognized or identified through a mix of further data we possess or can obtain.

The Policy describes "processing" as any operation that involves the utilization or collection of personal data. It encompasses the administration, organization, and retention of personal data.

Our offerings are aimed at a general audience and are unsuitable for those under 18. We do not intentionally collect or request data from individuals younger than 18 years. Such individuals are not knowingly permitted to access our services. Should we find any information about minors, we will remove it as soon as possible.

2. What information do we collect about you?

By engaging with the service or browsing our website, we gather personal information. Certain occasions may lead us to ask for your personal details. Other times, we obtain this information by evaluating the use of our services or service platforms, or by acquiring data from our third-party associates.

3. It's not mandatory to provide personal details to the company, nor are there any repercussions.

You're not required to give us any personal information. In some situations, you might have no need to provide such data. This could prevent us from supplying the services or restrict users from visiting the website.

4. Which types of personal information are we permitted to collect? Upon accessing our site, the personal details we acquire include the following:

This encompasses details about your internet activity history, data pertaining to your traffic (including IP address, access date, access time, and access date), the language selection, software error logs, browser type, plus information about the device utilized. The gathered information is not personal data and is not capable of identifying you.

Whenever you link to a third-party online trading platform via Us, any personal data you choose to share voluntarily with Us will be received.

Personal details you give directly to outside services for trading purposes: this data includes your full name, location, contact number, and email address.

5. The legal foundation and the justifications for handling personal information.

The company manages your personal information for the aims detailed in this section, adhering to the applicable legal framework.

Without a lawful foundation, the company cannot handle your personal data. The lawful principles on which the company can rely to process your personal information are:

  • You've agreed to the handling of your personal information for one or more purposes. This applies when you enter personal details on the website so we can pass them to a third-party trading platform.
  • A third party or the Company may need to handle data to fulfill their valid interests. For example, enhancing our services or defending against legal actions is necessary.
  • Compliance must adhere to a legal requirement.

Reach out to us by email for more information on safeguarding Malaysia's legitimate interests through required processing.

Here is a compilation of reasons and lawful justifications for which we might utilize the details you furnish us with. Personal information.

Scope
Legal basis

To share your personal details with external entities upon your request for access to online trading platforms.

Should you inquire, we might seek your personal information to share it with external entities.

You have agreed to the handling of your personal information for one or more purposes.

To address your inquiries, personal information is essential to assist with any questions you may have about the services.

The valid interests of the organization or those of another party require handling.

To fulfill any regulatory or governmental requirement, personal data is processed in order to comply with legal mandates.

To meet legal requirements, handling is necessary.

We may utilize Personal Data to improve our Services. This involves, among other aspects, compiling reports on any crashes or malfunctions that occur with the services.

The company’s valid purposes or a third party's concerns must undergo processing.

To Prevent Deception and Misapplication of Our Services.

The legitimate interests of the company or the interests of a third party need to be processed.

To execute and oversee activities that align with the demands of our offerings, such actions encompass administrative support, growth initiatives, strategic planning, supervisory frameworks, and more.

The company's valid interests or those of another party must be handled.

For decision-making on diverse topics, we utilize various analytical methods, including statistical tools, to perform analysis.

It is necessary to handle the valid concerns of the organization or those of another entity.

To Protect Our Resources, Privileges, and Concerns as Well as Those of External Parties, We've Created HTML0 to Initiate and Uphold Legal Actions. Personal Information May Be Used by Us to Protect Our Privileges, Concerns, and Resources, or Those of External Parties, in Accordance with Any Relevant Laws, Rules, or Contracts and Any Policies, Conditions, or Terms.

The company’s valid interests or those of a third party require handling.

6. Distribution of Individual Information to External Parties.

The firm may also share personal information with third-party entities that deliver services to us, such as hosting and storage vendors, IP address details, and assessments of user interactions.

You can also request us to share certain personal information about you with third-party trading platforms. In these situations, we will transmit the personal details you have shared with us to third-party trading platforms. The handling of your personal information will be governed by their privacy policies. Your personal data may be disclosed to several trading platforms.

The organization might disclose personal information to affiliated firms or strategic collaborators. This could equip the organization with the necessary assets to refine and upgrade the offerings it delivers to its clients.

Should it be necessary to protect the rights of other parties or possessions, The Company has the authorization to share personal information with regulatory bodies, local entities, or official authorities.

We might also disclose your personal information to prospective investors, purchasers, or financial institutions connected to the firm or any affiliate within the corporate group if such a deal occurs. This includes transferring or selling assets belonging to the company or any related entity in instances of mergers, reorganizations, consolidations, or insolvencies of the company or other businesses within the group.

7. Third-party cookies and services.

External providers, like those supplying ads on our site or analytics firms, might be employed. These entities may also make use of cookies or similar technologies.

Whenever you visit a website, small text files known as cookies are saved onto your device. These cookies collect data on your preferences and browsing patterns to enhance your user experience, manage your settings, and tailor suggested products and services. Additionally, cookies are employed for statistical analysis and data collection.

Certain cookies that we utilize are called session cookies. These are temporarily stored on your device and exist only until you shut down your browser. Alternatively, there are persistent cookies. Such cookies stay on your device for an extended duration even after your browser is closed. They help the site recognize you as a returning visitor and facilitate your access to the website again.

Types of cookies:

They might be utilized by us according to their intended use:

The type of cookie

Cookies are completely indispensable.

Scope

These cookies are essential for you to access the features you desire and to browse our site. They are utilized to deliver the information, services, and products you have requested from us.

They are essential for your device to download and stream information. This enables you to explore the website, make use of its functionalities, and revisit pages you have already accessed.

Additional Information

Cookies gather personal information, like your user ID and the last time you logged in, to verify your access to the site.

They vanish once you shut your web browser (session cookies).

The type of cookie

Performance cookies.

Scope

Each time you visit our site, we can identify you and remember your settings and choices thanks to cookies.

Additional Information

They persist until the expiration date and remain stored even when the browser is shut down.

The type of cookie

Cookies for efficiency.

Scope

Cookies collect data to assess site performance and aid in its improvement. They also allow us to conduct analyses on our website.

Additional Information

Cookies collect data that remains anonymous, unlinked to any recognized or identifiable individual.

You can delete them upon exiting your browser. Some cookies last indefinitely.

Cookies are disabled or erased.

To block or delete cookies, modify the settings of your browser. Below are links to assist you with this procedure for some of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Nonetheless, be cautious that some or all features and functions of the website may not operate as you anticipate if this occurs.

ONLINE TRACKING ADVISORY
This platform is not configured to acknowledge do-not-track requests.
8. The Storage of Your Personal Information.

The Company aims to keep personal data about you only as long as needed to achieve the objectives of processing personal data, as outlined in this policy or for extended durations as allowed by law, regulations, policies, and relevant orders.

We'll disclose your data to third-party trading platforms for one year. If you consent, this sharing will extend for an additional year.

We consistently assess the Personal Data we hold to verify that it's still necessary.

9. Relocation of personal data to a foreign nation or an international entity.

Your personal details might be relocated to other nations (for instance, your private data might be moved to a foreign nation, which means a country besides the one you live in) or to global bodies. International organizations or legal regions. The company implements all essential measures to safeguard the personal information you share and guarantees that data holders can exercise their rights and access effective legal remedies.

These defenses and protections are available to everyone living within the Malaysian jurisdiction.

  • Transfer to a nation or global entity outside the EU that the Commission has recognized as having sufficient data protection under article 45 (3) of Regulation 2016/679, dated 27 April 2016, by the European Parliament and Council, commonly known as the GDPR.
  • The transfer is conducted according to a legally enforceable and binding contract between government bodies or authorities under Malaysia's Article 46 (2) (a).
  • The transaction followed standard data protection agreements sanctioned by the EU Commission under Article 46 (2) (c) of the GDPR. The agreements endorsed by the EU Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The organization can share details on the security protocols it utilizes to protect your personal information when it is sent to nations or global entities. Please email info@wealthwaydigital.my for more information.

10. Safeguarding of Personal Information.

We have implemented effective organizational and technical measures to protect personal information. This involves preventing accidental or unlawful destruction, loss, or alteration of personal data.

We cannot promise or assure that your personal data's security will be flawlessly preserved. We likewise cannot be held liable for any intangible, incidental, or consequential damages stemming from the use or exposure of personal information. This encompasses, but is not limited to, any data divulged due to transmission faults, unauthorized access by a third party, or any other factors outside our control.

If compelled by legal demands or unavoidable circumstances, we may need to disclose your personal information to external parties, like government agencies. In these cases, we cannot ensure how securely these third parties will handle your personal data.

Transmitting personal information via the internet cannot guarantee absolute safety. The Company is unable to assure the protection of any personal data you send us online.

11. Links directing to external sites operated by third-party entities.

On the website, you will find links leading to external sites and applications. These platforms are outside the company’s oversight. We are not accountable for how these sites or apps collect or manage personal data. This Policy does not cover any interactions with such external sites or apps.

Before using any third-party sites or applications, we advise reviewing their privacy statements to make an informed choice about accessing or utilizing them. Additionally, we recommend sharing personal information with them.

12. Amendments to this Policy.

This policy may be altered at any moment. If alterations occur, we will inform you by updating the policy on our site. Additionally, for notable changes, we intend to alert you through suitable channels and post an announcement on our website. Modifications will take effect following the revised policy's publication, unless stated otherwise.

13. Your entitlements concerning your private data in Malaysia.

You have the right to ask us to confirm the correctness of personal information gathered about you, correct any errors, and erase all personal data that we don't need. Additionally, you can limit the categories of how your personal information is handled.

If you reside in Malaysia, kindly visit this link: .

You have the ability to access these entitlements regarding the data you provide related to your personal information. To invoke these rights, you can send an email to the contact provided below.

Access rights

The organization can validate the correctness of any personal data being handled about you. If confirmed, you can access your personal details.

The firm aims to provide a digital version of the personal information currently handled and may impose a fair charge for any extra copies. Should you request it, the data will be accessible online.

Access to personal data must be balanced against others' rights and liberties. If a request harms another's rights or freedoms, the organization may deny or restrict its ability to process the request.

Entitlement to correction.

The Corporation has the right to amend incorrect personal data. You have the right to request that incomplete personal data relating to you be amended, considering the purpose of the processing.

Right to Erasure

The following reasons apply: (a) The data collected is no longer necessary for its initial purpose; (b) Consent is retracted, leaving no legal grounds for processing; (c) You object due to personal reasons, where data processing is based on our or third-party legitimate interests; (e) Data is processed unlawfully; (f) Data must be erased to comply with the company’s legal obligations.

This entitlement is not valid if processing is essential (a) to meet a requirement mandated by legislation necessitating processing under Malaysian law or regulations of its states; or (b) to establish, assert, or defend legal claims.

Limitations on processing

If you're worried about the precision of your personal data, you may request the company to restrict the handling of your personal information.

Should you request a limitation on personal data, it may only continue to be stored with your permission, for the establishment, exercise, or defense of legal claims, protecting another individual's rights, or if there's a compelling public interest reason within Malaysia or a specific state.

Entitlement to transfer of personal data.

If an automated system executes the procedure and relies on consent or a contract you're a part of, you are entitled to legally access and review your personal information provided to the company.

You have the right to request that your personal data be directly moved from the company to another controller, if it is technically possible. Your rights under data erasure remain unchanged when you exercise your right to data portability. The ability to transfer data does not infringe on anyone else's rights or freedoms.

Right to challenge

You have the right to object at any time to the use of your personal information when it is based on the legitimate interests of the company or a third party. This includes objections to profiling based solely on these interests. If we can demonstrate convincing legitimate reasons for processing this data, we may proceed unless you can establish that these reasons do not override your rights, freedoms, or interests, or involve the initiation, exercise, or defense of legal claims.

Regarding targeted promotions, you have the entitlement to object any time to the handling of your personal information.

Authority to decline permission.

You may cancel your permission for us to handle your personal data at any point. This will not affect the legitimacy or legality of any processing that relied on your consent before withdrawal.

You have the right to submit a grievance to the authority overseeing your activities.

You can file an appeal with an oversight body established by a Malaysian state to protect the core rights of people concerning the handling of personal data within Malaysia.

The regulations of Malaysia and its constituent states may restrict your entitlements regarding the personal information about you, as described in this section 13.

We will furnish you with the needed details in line with the entitlements you hold under clause 13 of this contract within a month of receiving your inquiry. The timeline may be extended up to two months, contingent on the complexity and volume of requests. A month after obtaining your inquiry, we will inform you of any extensions and the reasons for them.

As long as it does not conflict with section 13 of the law, the details you request based on your entitlements under section 13 will be provided at no charge. If the request is unwarranted or excessive, especially if repeated, we may impose a reasonable fee to cover the administrative costs involved in supplying the information or executing the requested action. We also reserve the right not to comply.

If there are uncertainties concerning the individual who submitted your inquiry, the organization could require additional details for verification.